A CRM, or Customer Relationship Management system, is a tool designed to help businesses manage and analyze customer interactions throughout the buyer journey. Every business is unique, so having a CRM tailored to your needs—whether online, offline, or hybrid—is essential. Did you know that businesses using a CRM see an average ROI of $8.71 for every $1 spent? A customized CRM helps your sales associates manage leads, track customer interactions, and nurture relationships with automated follow-ups. It also streamlines processes like tracking in-store appointments or integrating e-commerce data, ensuring your business runs efficiently and scales effectively.
We work with Zoho CRM, HubSpot CRM, and a variety of other platforms. As a CRM-agnostic team, we focus on selecting the right system based on your business’s unique nuances, budget, and specific requirements.
Zoho CRM is a powerful, cloud-based platform designed to streamline sales, marketing, and customer support processes. Trusted by over 250,000 businesses worldwide, Zoho CRM helps organizations boost productivity and increase conversions, with users reporting a 65% improvement in sales pipeline visibility.
HubSpot CRM is an all-in-one platform built to help businesses manage their sales, marketing, and customer service efforts seamlessly. Used by over 177,000 customers globally, HubSpot CRM enables businesses to improve lead nurturing and retention, with 75% of users reporting an increase in sales within their first year.
We work with a variety of CRMs, tailoring our approach to what you already have in place or what your team is equipped to use. Our expertise ensures seamless integration and helps you maximize the value your CRM delivers for your business.
Never lose track of a lead, a CRM will help you create, assign and and track a lead assigned to your sales staff.
Give your salespeople the tools to clientele from a complete database of everyone who interacted with your business meaningfully in the past, what actions they’ve taken on and off your website, and any other collectible info
Create one source of truth for everyone int he organization. website traffic, inventory management systems, P.O.S systems can all be configured to feed relevant data to your CRM
using your CRM as a source for lead, deal, and contact information we can create dashboards for real-time analysis of your KPIs eat each level of the company, and for the relevant teams.
Creating a single source of truth for marketing acquisitions and tracking the appropriate KPI’s marketing attribution becomes easier as it’s possible to see what marketing campaigns worked for your bottom line.
Create one source of truth for everyone int he organization. website traffic, inventory management systems, P.O.S systems can all be configured to feed relevant data to your CRM
Half the money I spend on advertising is wasted; the trouble is I don’t know which half.
A CRM is like a Swiss army knife, offering a wide variety of use cases to enhance your business operations. From a marketing perspective, it enables us to attribute purchases to specific ads, creatives, and marketing channels, helping you understand what’s working and what isn’t—down to events and campaigns.
H & Co is a full-service digital marketing and website development agency, serving clients from Toronto to Los Angeles. We provide innovative marketing solutions and tailored strategies, helping businesses increase their online presence and achieve measurable growth.
Toronto: 251 Consumers Road
Toronto ON M2J 4R3
Los Angeles: 6171 W Century Blvd
350 B, Los Angeles, CA 90045
